Pricing
Start free. Add credits as you grow.
An onboarding costs 1 credit. Every organization gets 5 free credits a month, and a paid plan adds more. Prices are introductory, in US dollars.
Free every month
5 free credits every month, on every plan. They are used first, and a paid plan adds credits on top.
Starter
$19 a month
$190 billed yearly
20 credits a month
15 plan credits a month + 5 free = 20
Plan credits reset on your billing day.
180 plan credits a year
One pool for the whole year, plus 5 free credits every month.
Growth
$39 a month
$390 billed yearly
50 credits a month
45 plan credits a month + 5 free = 50
Plan credits reset on your billing day.
540 plan credits a year
One pool for the whole year, plus 5 free credits every month.
Scale
$69 a month
$690 billed yearly
100 credits a month
95 plan credits a month + 5 free = 100
Plan credits reset on your billing day.
1,140 plan credits a year
One pool for the whole year, plus 5 free credits every month.
- Prices exclude applicable taxes.
- If our prices change later, anyone already subscribed keeps their price while they stay on that plan.
- Need more than 100 credits a month? Contact the team at info@wisertrack.com, or ask your assistant to send feedback.
Credit packs
Need a few more credits?
Available on annual plansOrganizations on an annual plan can top up with a credit pack whenever they need extra onboardings.
10 credits
$9
20 credits
$17
50 credits
$39
How credits work
- An onboarding costs 1 credit.
- The credit is taken when the onboarding starts, not when it finishes. It is not returned if you cancel the onboarding later.
- An onboarding already under way is never interrupted. Running out of credits only stops a new one from starting.
- Credits are used in this order: the 5 free credits first, then plan credits, then credit packs.
- The 5 free credits reset on the 1st of each calendar month (UTC), on every plan.
- A monthly plan's credits reset on its billing day. An annual plan gives one pool of credits for the whole billing year.
- Credit packs expire 12 months after you buy them and are not refunded.
- If your organization moves to the Free plan, packs you have bought are kept. They can be used while a paid plan is active.
Buying and changing plans
- Payment happens on the website. The Owner uses the Billing card on the web app's Home page to subscribe, change plan, cancel or buy a credit pack.
- Your assistant never takes payment.
- Upgrading is immediate, and the cost difference is prorated. Downgrading or cancelling waits until the current billing period ends.
FAQ
Pricing questions, answered.
What does a credit pay for?
Each onboarding you start costs 1 credit, taken when it starts rather than when it finishes. If you cancel the onboarding later, the credit is not returned.
What happens when my credits run out?
You cannot start a new onboarding until more credits are available, but any onboarding already under way carries on. The Owner can add credits from the Billing card: choose a plan, move up a plan or, on an annual plan, buy a credit pack. Otherwise the next reset brings more.
Which credits are used first?
The 5 free credits for the month come first, then plan credits, then any credit packs, with the earliest expiry used first.
How do credit packs work?
Credit packs are available on annual plans: 10 credits for $9, 20 credits for $17 and 50 credits for $39. A pack expires 12 months after you buy it, is not refunded, and can be used while a paid plan is active. You get an annual plan by choosing the yearly price when you subscribe. If your organization moves to the Free plan, the packs you have bought are kept until they expire, and can be used again once a paid plan is active.
How do upgrades and downgrades work?
An upgrade takes effect straight away, and the price difference is prorated. A downgrade takes effect at the end of the billing period. The Owner changes plan or cancels from the Billing card on the web app's Home page.
How do I cancel?
The Owner cancels on the Billing card. The cancellation takes effect at the end of the billing period, and after that the 5 free credits a month remain. Your records are not deleted or hidden when a plan changes.
Can I get a refund?
Credit packs are not refunded. The Terms of Service set out the terms for subscriptions.
Do the prices include tax?
Prices exclude applicable taxes.
Who sends receipts and invoices?
OnboardTrack sends account emails only. Payment receipts and invoices come from our payment provider.
Can my assistant buy a plan for me?
No. Your assistant never takes payment or opens a payment page. Plans and packs are bought by the Owner on the web app.
What if we need more than 100 credits a month?
Contact the team at info@wisertrack.com, or ask your assistant to send us feedback.